terms and conditions

1. Introduction

Welcome to Vortexexperiential.com. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website. These Terms govern your use of our website, services, and any related content.

2. Definitions

  • “Website” refers to this platform and all its pages.
  • “User”/“You” refers to anyone accessing or using the website.
  • “Company”/“We”/“Our” refers to the website owner.
  • “Services” refers to any products, services, or information provided through the website.

3. Eligibility

By using this website, you confirm that:
  • You are at least 18 years of age; or
  • You are under 18 years of age and accessing the website under the supervision of a parent or legal guardian.
If you are a minor, you may use the website only with the involvement of a parent or legal guardian, or you must have the authority and purpose to use/access the site. Any transactions or use of paid services must be carried out by a parent or legal guardian.

4. Use of Website

You agree to use the website only for lawful purposes. You must not:
  • Use the website in any way that causes damage or disrupts access
  • Engage in fraudulent, illegal, or harmful activities
  • Attempt to gain unauthorized access to any part of the website.
  • Copy, distribute, or misuse website content without permission
 

5. Intellectual Property Rights

All content on this website, including text, images, logos, graphics, and design, is owned by or licensed to the company. You may not:
  • Reproduce, duplicate, or copy any content.
  • Use content for commercial purposes without written consent

6. User-Generated Content

If you submit content (comments, reviews, feedback, etc.):
  • You grant us the right to use, modify, and publish it
  • You confirm the content is not illegal, offensive, or infringing
We reserve the right to remove any content at our discretion.

7. Product and Service Information

We strive to ensure all information is accurate. However:
  • We do not guarantee completeness or accuracy at all times.
  • Prices, availability, and descriptions may change without notice

8. Payments and Transactions

Our website doesn’t involve any online payment, and we only initiate payments manually through other mediums, excluding our website. Our website is only to share information and create a channel of contact between the users and us.

9. Cancellation and Refund Policy

Cancellation and refund terms will be governed by our Refund Policy that can be diiscussed by the team while signing the contract. Refund eligibility depends on the service/product purchased and the contract under which the deal was bound.

10. Limitation of Liability

We are not liable for:
  • Any direct or indirect damages arising from website use
  • Loss of data, revenue, or business
  • Errors, interruptions, or technical issues
Your use of the website is at your own risk.

11. Data Collection and Usage

We collect only basic user information such as name, email address, phone number, or other details necessary to connect with users and provide our services. We do not collect sensitive personal information such as government identification numbers, banking details, or financial information through this website. All data collected is handled in accordance with applicable laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

12. Third-Party Links

Our website may contain links to third-party websites. We:
  • Do not control or endorse these websites
  • Are not responsible for their content or policies

13. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your data.

14. Termination

We reserve the right to:
  • Suspend or terminate access without notice
  • Remove users who violate these terms

15. Indemnification

You agree to indemnify and hold harmless the company from the following:
  • Any claims, damages, or losses arising from your use of the website
  • Violation of these Terms

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Gurugram, India.

17. Changes to Terms

We may update these Terms at any time without prior notice. Users are encouraged to review this page periodically to stay informed.

18. Contact Information

For any questions regarding these Terms, please contact us at:
  • Email: contact@vortexexperiential.com